Support Q&A: Game Boards
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Why won't my game reset when I push the reset button?Some game boards have a button on the board that is not a reset button. For example, Astro game boards have a button that functions as a "restart" button, not a reset button. If you want to reset an Astro game you will need to access the on-screen settings and follow the "Game Reset" instructions.
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When I replaced an old game board in my game cabinet with a new game purchased from you the “Take” button didn’t work. But if I put the old game back in, the “Take” button will work. What is wrong with the new game?You may be using an IGS board, which would require you to remove some jumpers in your harness. If there are wires going into pins 4, 5, and 6 “parts side” on the 36 pin connector. please remove them.
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My game is asking me for a password to access the settings. How do I get this password?Password settings vary from manufacturer to manufacturer. Astro and Amcoe games each have a preset password that you can obtain by calling us. Dyna games have a user specified password - so if you don’t know the password, you will need to send the game back to us to reset the password.
